PRE-ORDER

PRE-ORDER | OrangeStorm Giga

€3.124,99 €2.499,99
Shipping calculated at checkout.

  • Gigantic 800mm x 800mm x 1000mm Build Volume
  • Efficient Heated Bed
  • Fast Printing
  • Multi-Nozzle Printing
  • Powerful Cooling Fan
Pre-order Info:
  • Estimated Shipping Time from CZ Warehouse: December 31, 2024. Shipped via Road Freight (10 business days for delivery). The carrier will contact you by phone; ensure your phone number is correct.
  • Giga Accessories: Shipping by January 15, 2025.
  • 3KG/5KG Rapid PLA+ Filament: Shipping by December 15, 2024.
  • Free Shipping
  • 2-Year Warranty
  • 14 Days Return
  • Lifetime Support
Product information

Where We Ship


Orders placed on eu.elegoo.com can be shipped to the following countries and regions: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Estimated Delivery Time:
1. In-stock Product: 3-7 workdays for delivery.
2. Pre-owned Product: 4-8 workdays for delivery.
3. Pre-order Product: We will ship the product according to the estimated delivery time on the page, after shipment, it takes 3-7 workdays.

Shipping Restrictions


  • Generally, the pre-owned product is only available in the 27 member countries of the European Union, but 5 of these countries may not support, it Bulgaria, Cyprus, Finland, Malta, and Sweden, please refer to the checkout page.
  • Some pre-owned products will only support delivery to Germany, it is shown on the product page as shipped from "DE".
  • OrangeStorm Giga is not available in Malta, Norway, Switzerland, Cyprus, Las Palmas (ES), Santa Cruz de Tenerife (ES), Ceuta (ES), Melilla (ES), Åland Islands (FI).
  • You may only ship to one address per order. If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address.

Shipping Fees


FREE SHIPPING applies to orders over €50 in most countries and regions mentioned. Orders below €50 will be charged a €15 shipping fee, EXCEPT FOR the following cases:

1. Saturn 4 & Saturn 4 Ultra & Mars 5 Ultra: Each unit attracts a €20 shipping charge.
2. Cyprus: All orders are subject to a €30 shipping fee.

For EU shipments (excluding Norway, Switzerland, Las Palmas (ES), Santa Cruz de Tenerife (ES), Ceuta (ES), Melilla (ES), Åland Islands (FI), etc.), we are responsible for customs duties.

As outlined above, individual countries and regions may have specific exceptions. As an illustration, a Cyprus customer ordering one Saturn 4 would be charged a combined shipping fee of €50.

 

Ownership, Terms, and Risk


Please ensure your address details are correct as once the parcel is on its way we cannot re-direct it. It is your responsibility to check and verify. Should any loss be incurred due to the input of an incorrect address or a fraudulent transaction, you will be held responsible as the sole bearer of the pecuniary loss.

Normally the orders that have been shipped out (you have received the tracking number or your order status has been completed) cannot be canceled. If you have to refuse delivery due to force majeure after the package is dispatched from ELEGOO, you are subject to the return and refund policies and must pay for the original shipping charges, which will be deducted from your refund.

If you do not contact the delivery company within 5 days after the delivery attempt, they may return the goods to us. A return charge may be assigned to us which may be twice of the delivery cost. If in the case of this happens, we reserve the right to ask you to pay the return charge plus an additional re-delivery cost before we are able to re-dispatch the item to you.

When the goods are delivered, please check that the order is complete and undamaged. If there is any damage to the goods at the point of delivery, you can contact us: info@elegoo.com

Following a successful transaction you will be notified when your order has been dispatched with a tracking number provided, if you do not receive a tracking number within 48 hours of completing your purchase, we ask that you first check your email “Junk/Spam” folder and then contact us: info@elegoo.com

Refund Policy & Warranty Info

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, ELEGOO provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to the warranty policy below, as warranty periods and warranty rules differ according to the models and parts list.

Warranty Policy

1. Warranty timeline

Models Parts List Warranty Period
3D Printing Related Products

Neptune 3

Neptune 3 Pro/3 Plus/3 Max

Neptune 4/4 Pro/4 Plus/4 Max

OrangeStorm Giga

PEI Platform Plate, Nozzle, Heater, Thermistor, PTFE Tube, Tools No warranty
Hot End 3 Months
Extruder Kit 6 Months
Main Parts of the Machine 24 Months
Jupiter Release Film, Tools No warranty
LCD Screen 3 Months
Resin Tank, Build Plate 6 Months
Other Main Parts of the Machine 24 Months
Mars 2/2 Pro/3/3 Pro/4/4 MAX/4 DLP/4 Ultra/5/5 Ultra

Saturn S/Saturn 2/Saturn 8K/3/3 Ultra/4/4 Ultra

Jupiter SE
Release Film, Tools No warranty
LCD Screen, Resin Tank, Build Plate 6 Months
Other Main Parts of the Machine (FEP&Tools Excluded) 24 Months
Mercury
Mercury Plus V1.0/V2.0/V3.0
Mercury X/XS Bundle
Main Parts of the Machine (Tools Excluded) 24 Months
PHECDA LASER
ENGRAVER &
CUTTER-
10w/20W
Main Parts PCB, Motor, Laser head, Power Adapter 24 Months
Other Parts① Fans 6 Months
Other Parts② Synchronous belt, motor connection line, laser connection line 3 Months
Consumables and
Other attached
Power cord, USB cable, Engraving Material (filter cartridge, wood board, stainless steel sheet, leather, etc.), user manual, packaging, tools (hexagonal wrench, open-end wrench), etc. No warranty
Arduino Kits, Robot Kits & Component Kits All All 24 Months
Pre-owned Products All All No warranty
Accessories (For individual purchases) Release Film:FEP/PFA/ACF Release film is a consumable product without warranty No warranty
LCD Screen:
Mars/Jupiter
Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty. 3 Months

LCD Screen:
Mars 2/2 Pro/3/3 Pro/4/4 Ultra/4 Max/5/5 Ultra

Saturn /S/2/8K/3/3 Ultra/4/4 Ultra/Jupiter SE

Resin leakage, scratch-resistant film damage, human damage, collision damage are not included in the warranty. 6 Months
Build Plate Damage caused by scratches, drops or bumps is not covered by the warranty. 6 Months
Resin