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What to Do After A Failed Print
What to Do After A Failed Print

If the printing fails, please do not start your next print immediately. 1. First use our plastic...

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Holes in The 3D Printed Model
Holes in The 3D Printed Model

If you got holes in your 3D printed model, please follow the steps below: Original Mars and Mars ...

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Model Sticking to The FEP Rather Than Sticking to The Build Platform
Model Sticking to The FEP Rather Than Sticking to The Build Platform

If you are experiencing the "Model not sticking to the build plate" problem, please follow the st...

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Z-Axis Movement Being Freezed
Z-Axis Movement Being Freezed

If you are experiencing Z-Axis Movement Being Freezed, please follow the steps below: Step 1: Che...

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Z-Axis Movement Being Noisy
Z-Axis Movement Being Noisy

If the z-axis is noisy during operation, please try adding lubricating grease (Aka machine grease...

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No Response When Booting The Printer
No Response When Booting The Printer

Step 1: Check if the indicator light of the power adapter is on. If so, go to Step 2. Step 2: Dis...

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USB Drive Failure or M400 Error Message
USB Drive Failure or M400 Error Message

If you are experiencing USB Drive Failure or M400 Error Message, please follow the steps below: S...

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Touch Screen Failure
Touch Screen Failure

If you are experiencing Touch Screen Failure, please follow the steps below: Step 1: Please reins...

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